Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what we've missed? This page explains how to reach the Non Gamstop Sites team, what kinds of messages we're best placed to help with, and what to expect once you've sent one over.
The Best Way to Reach Us
Email is our main channel and the fastest way to get a proper answer. Write to us at [email protected] and a real person on our editorial team will read your message — we don't rely on automated replies to close out enquiries.
If you can, tell us straight away what your message is about. A quick line at the top — "review correction", "site feedback", "partnership query" — means we can route it to the right person and get back to you without the usual back-and-forth.
What We Can Help With
We cover casinos not on GamStop, from established names like Betmica and Smash Casino through to newer entrants, and we're always keen to hear from readers who've spotted something we should look at again. Common reasons people write in include:
- Review accuracy — If a welcome offer, wagering condition or payment method we've listed for a brand looks out of date, tell us and we'll check it against the operator's current terms.
- Site suggestions — Come across a casino not on GamStop that isn't on our list of the best non GamStop casinos yet? Let us know and we'll take a look.
- General questions — Anything unclear about how we assess sites, how bonuses work, or how these platforms differ from UKGC-licensed casinos, just ask.
- Partnership or editorial enquiries — If you represent an operator and want to discuss being featured, introduce yourself and explain what you're proposing.
- Corrections — We aim to keep every page current, but if something has slipped through, flagging it helps every reader who comes after you.
If You're Worried About Your Gambling
We don't screen readers or ask why someone is contacting us, and nothing here is intended to encourage anyone to gamble beyond what they're comfortable with. If you or someone close to you is finding gambling difficult to control — whether at a GamStop-registered site or elsewhere — please mention this when you write in. We can point you towards independent support organisations, and we'd encourage anyone in that position to consider self-exclusion tools, including those covering non GamStop platforms, before continuing to play. Nothing on this site is a substitute for professional support if gambling is causing you harm.
What Happens After You Write In
Every message is read by someone on our editorial side, not routed straight to a template response. Our usual target is a reply within two working days, though it can take a little longer if we need to verify something with an operator first — for example, confirming a bonus figure or a change to a site's payment options.
We'll never ask for account passwords, deposit details or payment information by email. If a message claiming to be from us asks for either, treat it as suspicious and don't respond.
A Word on How We Work
Non Gamstop Sites is an independent comparison site. We may earn a commission if you follow a link to an operator listed here and sign up, but this has no bearing on how sites are ranked or reviewed — our ratings and write-ups are based on the same criteria for every brand we cover. If you think we've got something wrong on that front, that's exactly the kind of message we want to receive.
Whatever the reason for getting in touch — a correction, a question, or simply feedback on how we could do this better — we read it properly and we're glad to hear from you. Remember that gambling on this site's featured casinos, as with any form of gambling, is for players aged 18 and over.